Pet insurance customer reviews Want to know how we stack up? Depending on factors including where you live and the type of dog you may be quoted a higher or lower cost. Dental treatment included in the £15,000 of vet fee cover. Following an incident on holiday, my car was damaged and needed to be repaired. Direct Line Pet Insurance. (Root canals and crowns not covered. This review of Direct Line Pet Insurance policies by The Pet Insurance Guide published in March 2015. In addition to the above mentioned features, Direct Line imposes certain "inner limits" that fall within the vet fee limits. Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. We produce in-depth research on all areas of personal finance, such as energy bills, pensions and budgeting. Optional voluntary excess of £160 for cats and £190 for dogs. Our price comparison showed that M&S pet insurance premiums are quite competitive to the average cost of pet insurance in the UK. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. How did customers rate Direct Line's car insurance? Tooth cleaning is considered routine maintenance and is not covered by pet insurance. There are three ways to make a pet insurance claim with Direct Line: over the phone (0345 246 8496), email or post a claim form (. Before you take the insurance read the policy line. £6,000 of cover for loss, theft or death. It is common for pet insurance premiums to increase every year because pets need more health care as they get older. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. We review the policies & find out what they include and how much they cost. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Direct Line sells two types of accident & illness pet insurance: Time Limited and Maximum Benefit. We compared this insurer to other similar insurers so you can see which may be more suitable for you. While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. Direct Line Pet Insurance offers a comprehensive level of cover, complete with an initial discount when you buy online that means you pay for only nine months in the first year. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Started in 1985 by Peter Wood, they were the first true direct Insurer.Originally owned by Royal Bank of Scotland, the Direct Line Group was created and RBS sold their stake by the beginning of 2014. Read Guest's review of the Direct Line Pet Insurance, 41 of 86 Direct Line Pet Insurance reviews, & compare with other Pet Insurance at Review Centre. I made the error of switching from petplan to direct line to try and reduce my monthly premiums. See what our customers are saying about us. Direct Line uses the review site Reevoo to collect customer feedback and its pet insurance scores 8.9 out of 10 based on over 1,800 reviews in November 2019. They do not sell a Lifetime pet insurance plan. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. As a result the Trustpilot overall score isn't an indication of how their pet insurance performs specifically. You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog.  Â, Be careful with claims limits disqualifications. Pet-Insurance.co.uk Reviews. They offer 2 types of customisable pet cover with multiple additional options available. Pet insurance also often covers the value of your treasured pet, should they die due to illness, accident, be lost or even stolen. It was ranked 4th out of 25 companies. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. Direct Line started selling car insurance from a single call centre in Croydon. Buy online and get 12 months for the price of 9. Direct Line Reviews – Pet Insurance Surveys. Pet Insurance Reviews: TopConsumerReviews.com reviews and ranks the best Pet Insurance programs available today. Cover is for accident, injury and illness, and complementary treatments per condition. Established in 1985, Direct Line was one of the first direct car insurers in the UK. Direct Line pet insurance is underwritten by U K Insurance Limited (Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. ", "My dog had a trauma to a tooth, Direct Line wouldn't pay out anything towards my £3,000 bill. Once the policy limit is reached for each condition that condition is no longer covered by the policy and becomes a pre-existing condition. Individual treatment limits may apply. Policyholders have their choice of a £95 or £190 fixed excess for dogs and £80 or £160 for cats. Direct Line is owned by UKI. Direct line had never contacted me regarding this claim as this was dealt with through my insurance. Reviews that appear on this site are based on our own analysis and opinion, with a focus on product features and prices, not service. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. Symphony Digital Ltd is not responsible for any inaccuracies. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. If you want a Lifetime plan (generally considered to be the best/safest type of pet insurance) then you'll need to look elsewhere. Our mission is to use the power of YOUR reviews to help increase … Insurance as it is Meant to Work! They're able to charge lower premiums by having the pet owner pay a 10% copay in addition to the fixed excess (of £95 or £160 for dogs, £85 or £160 for cats). They were ranked 11th of the 16 providers for whom 6 or more responses were received. When they say excess of 500 pounds that means every item for example furniture, single wall, single carpet. While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. The Direct Line Essential Pet Insurance cover is a 12 month Time Limited policy offering up to £4,000 cover per condition in 12 months. #14. They don't sell Lifetime or Accident Only cover. Who are Direct Line Travel Insurance . When we recently price checked the additional cost of Third Party Liability cover with Direct Line, we found it added about £8 per year to a policy for a young, male crossbreed dog—well worth the cost, in our opinion. Consumers should ensure they undertake their own due diligence before entering into any agreement. To see how Direct Line's car insurance compares to other policies check out our guide on the best and worst car insurance. Read more on LinkedIn. Direct Line is a household name for car and home insurance, but is their pet insurance any good? For more information please see our Advertiser Disclosure. While some reviews may have been edited to comply with our terms of use, they do not represent the opinions of Pet Insurance Review or its employees. Pet owners can save 12.5% if they insure more than one pet on the same policy. Direct Line is probably one of the best known and innovative UK Insurers. and are considered as one condition—for example, if your pet has an ailment with one eye, then after 12 months NEITHER eye will be covered for that ailment. Despite the Direct Line pet insurance reviews not being the best, it is still one of the best ones to go for on the market and is ranked as one of the leading providers. Prior to NimbleFins, she worked as an investment professional and as the finance expert in Stanford University's Graduate School of Business case writing team. You can submit a Direct Line pet insurance claim online Direct Line pet insurance claim online, or download a Direct Line pet insurance claim form here. Quick Takeaway: If you want a Lifetime plan (not available from Direct Line), you might want to consider PetPlan, the biggest UK pet insurance brand. ValuePenguin is not in control of, or in any way affiliated with, the content displayed on this website. Keep in mind that bilateral conditions are conditions that affect a body part of which your pet has two (e.g., ears, eyes, ligaments, etc.) Independent Direct Line Pet Insurance Pet Insurance review at Which Way To Pay. Erin Yurday is the CEO, Co-founder and Editor of NimbleFins. Of course, it is important that you always take the time to do your research before you invest in pet insurance to make sure you are getting the best coverage for the best possible price. Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. Hydrotherapy and physiotherapy are subject to £35/session limits, max of 15 sessions. It is this compensation and the payment for each policy bought from our Partner Insurers that enables Company to provide you with services at no cost. The insurer says that as no two pets are the same, its Essential and Advanced cover options can both be customised to suit each animal. Took them less than 1 year renewal despite zero claims to get to the price I was paying for petplan. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. When my vet asked to speak to a vet at DL … We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies. Â, Direct Line Pet Insurance provide all dog and cat pet insurance customers access to PawSquad offering live chat and video calls with UK vets 24/7 and their policies are flexible so you can customise your cover to suit you and your pet. Customer Reviews and Ratings. Third Party Liability cover has a £250 excess. This compensation may impact how and where offers appear on this site (for example, the order in which they appear). Additionally, owners of older pets must contribute more towards vet bills, through the addition of a 20% copay. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. To get a Direct Line pet insurance quote, click here or call 0345 246 8705—but before calling keep in mind that buying online is cheaper, because you'll get 12 months for the price of 9 (the first year). Acupuncture, homeopathy, herbal medicine, Chiropractic manipulation, physiotherapy, osteopathy, hydrotherapy, etc. Legal and General Pet Insurance offer 3 different levels of insurance for your dog. Only available for dogs up to 9 years old and cats up to 11 years old; You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to accident. Find out more: pet insurance explained; Does Direct Line offer the best pet insurance? Since we bought Tizzie she was covered by Petplan. Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. Independent review site Fairer Finance gave Direct Line pet insurance a customer experience score of 63% and a gold ribbon in autumn 2019. Read Direct Line pet insurance reviews and compare insurance providers on Compare by Review, the only comparison site that values quality over price. You pay this excess once for every new condition. Direct Line Insurance is underwritten by UK Insurance Ltd.Â. There policies are flexible so you can customise your cover to suit you and your pet. People who mentioned Direct Line themselves left comments such as “great service, great price”, “excellent from start to finish” and “very easy to deal with, would recommend”. Pet Insurance Review are committed to publishing reviews which are the reviewer’s own opinions and experiences with their insurer. Queried this insurance is direct line pet reviews we never had a direct line pet insurance review compiles the treatment arises during a vet. You will get a refund of any premium paid as long as no claims have been made. Here is a sample of customer comments so you can get an idea of a representative customer experience: "Never had to make a claim before until just recently and direct line made it so stress free and dealt directly with our vet leaving us to spend the time looking after our dog whilst she recovered. The leading source of independent pet insurance reviews. The issue has been thrust into the public eye due to the custody battle between Ant McPartlin and Lisa Armstrong over their dog Hurley. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Read our full disclosure here. Read reviews from pet owners just like you. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. Direct Line offers two pet insurance policies: one Time Limited and one Maximum Benefit, offering £4,000 and £8,000 of cover, respectively. Once the limit is reached that condition will no longer be covered. We gathered sample prices for a young, health, medium-sized, crossbreed dog to see how prices vary between the Essential and Advanced policies, as well as by choice of excess. There is no time limit for claims on a max benefit plan. Bought By Many Complete - up to £15,000 vet fee cover for accidents and illness that will renew each year. New research from Direct Line Pet Insurance 1 reveals 28,530 of 111,089 divorce cases in the last year involved custody of a pet, equating to some 90 disputes each day. Direct Line pet insurance is designed to cover unexpected vet bills and give you peace of mind. Agria plans offer some desirable features, such as dental, euthanasia and cremation/burial, plus congenital conditions are not specifically excluded from cover. From 86 reviews. There policies are flexible so you can customise your cover to suit you and your pet. Compare the best pet dog insurance policies. Animal Friends doesn't have dental cover or a vet line to call with queries, however, plus claims need to be submitted within 90 days. United Kingdom United States of America Australia Canada Germany New Zealand Ireland India South Africa The World’s Price Comparison Website. direct line insurance reviews here to give our own analysis and you get a direct. Direct Line general insurance policies are underwritten by U K Insurance Limited. Before deciding upon a Direct Line policy, be aware that Third Party Liability for dogs does not come as standard but may be added to your policy for an additional fee(it's usually included as standard in the UK marketplace, so consumers might not be aware they need to add this). 1179980.) Their customer reviews highlight a few issues and whilst you can add some nice-to-have features, there are some drawbacks to learn about before you decide if Direct Line is the best pet insurance for you. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. £2,500 for vet fees for travel in the EU. ", "3 lumps removed from pet and 3 lots of excess removed from claim". £80 excess for vet fees for cats and £95 excess for vet fees for dogs. But you'll pay a higher excess once your pet hits a certain age. Some people complain that kennel club insurance is expensive but you get what you pay for and they sort out your claim quickly. The Direct Line email address for pet insurance claims is [email protected]@com, and their physical mailing address is Pet Claims, Leeds Processing Centre, 42 The Headrow, Leeds, LS1 8HZ. Read our Business Insurance guides and learn where to compare quotes for UK small and medium businesses, as well as the self employed. Protect your dog or cat today. Read review of Direct Line Pet Insurance Pet Insurance. The site may not review or include all companies or all available products. Ranked. Lifetime pet insurance, simplified Pet ownership can seem scary, but the insurance side of it shouldn’t be. Choosing the higher excess should lower your premium, but may not be worth it if you need to claim. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. 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