Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. 3. If the problem still continues, try using a different USB port. Install WD Discovery for Mac. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. Connecting the Drive 1. All with the same result. WD Drive Utilities on 32-bit and 64-bit PCs. Connect the drive to your computer as shown in figure 3. So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. 4. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. Turn on your computer. Connecting the Drive. As I say, when I set a password it works in my usb 2 ports but in my usb 3 ports the drive doesnât initialise and instead of getting the password prompt I get the error message about using the correct unlock prog associated with the drive I am wanting to open etc. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Itâs as though there is some sort of conflict. Voilla!! Agree to the terms, and then click Erase Drive. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. Connect the drive to your computer as shown in figure 3. Switch a USB port/cable and replug it to your computer. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? Verify that the drive appears in your computer’s file management utility listing. Have set it up to work with a Password for data protection. Once you have managed to unlock your hard drive, act immediately to restore and back up your files. Click Addto add a new drive letter for the USB drive. Assign a drive letter for the WD My Passport Ultra drive. 3. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. This is the fastest way to get content onto your drive. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. These fixes are aimed at optimizing your WD My Passport so that they run better. Locked hard drives can occur due to simple software or formatting issues. So I am just not getting past the unlocking stage when connected to USB 3. 3. An illustration of a computer application window Wayback Machine. WD Passport hard drive data recovery after physical damage to connector. Connect the drive to your computer as shown in figure 3. Step 1. This site contains user submitted content, comments and opinions and is for informational purposes only. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 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